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2012-02-05 14:45 GMT

Home > ca > Services > Subscriptions > Cancel recurring subscription

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Cancellation
   

You can only cancel automatically recurring subscriptions.
When you cancel, all future recurring debits are cancelled, but the account is still active until the end of the current subscription period.
Manual renewal accounts can't be, and don't have to be, cancelled. They expire automatically if not renewed.

 
Cancellation is different if you have signed up using PayPal, or Credit Card via CCDeb.
When you cancel your subscription, your account will still be active until the end of the current period.
 
To cancel a PayPal subscription, click the corresponding button below, and log in to your PayPal account. Then go to "Profile", and if your subscription is created before June 18, 2009 (subscription # starting with "S-") you then go to "Pay List", if the subscription is created later (subscription # starting with "I-") you go to "Recurring Payments". There your subscription is listed, and you can cancel it.
Note: The login to PayPal is your e-mail address combined with the password you have chosen yourself for PayPal, not your Ngroups.NET login! Use their lost login functions if you don't remember your login.
Cancel PayPal:   Cancel PayPal
   
To cancel a CCDeb subscription, click the corresponding button below, and log in to your CCDeb account. Select the subscription to Ngroups.NET in the displayed list, and click on the link under "Status". The details for the subscription to Ngroups.NET is displayed, and you also see a cancellation button.
Note: The login to CCDeb is your e-mail address combined with the password you have chosen yourself for CCDeb, not your Ngroups.NET login! Use their lost login functions if you don't remember your login.
Cancel CCDeb:   Cancel CCDeb